You hereby certify that you are (i) over the age of eighteen (18) or have the legal ability to consent to use of this platform and avail its services and (ii) sound mind (iii) not legally disqualified by applicable laws of India to enter into this agreement (v) freely consenting to this agreement and (iv) You are located and agree to be bound by the laws Where We operate. You acknowledge that your ability to access and use the Service is conditioned upon the truthfulness of the information you provide to us.

These Terms constitute the entire Agreement between the Company and the Buyer regarding the Service, and supersede and replace any prior agreements the Buyer and the Company might have regarding the Service. The Company may revise these Terms from time to time and the same will be intimated to You. An opportunity to accept the modifications constituting binding agreement.

SELYST TECHNOLOGY SERVICES PRIVATE LIMITED is a service marketplace that provides an Intermediary Platform which connects You with the service professionals (“Seller”), and the Sellers looking to find Buyers for their services. Company provides you with access to certain content concerning Company and listing of professionals, including descriptions, contact information, links, and other specialized content (collectively, the “Content”), as well as opportunities to contact Company or third parties, and other features and services. This Agreement applies to any products or services, including service marketplace or ancillary services, offered, or provided to you by the Company (all of the foregoing, collectively with the Content, the “Services“). All new Content, Services, or features made available through the Platform that were not made available as of the “Last Revised” date above, shall automatically become subject to this Agreement.

As part of the process for using the Platform, you will be asked to do the following:

• a)The Buyer can access the Platform for free subject to the compliance of the terms of this agreement.
• b)We may refuse Services to anyone, and/or require additional information prior to use of the Platform, in our sole discretion.
• c)Buyer shall be asked to fill questionnaire which helps Company to understand the Buyers specific requirements of the Platform.
• d)The Buyer shall share his location, email, and phone number.
• e)The Company reserves the right to verify the email and phone number by way of One-Time Password (“OTP”).
• f)When you submit your request, you allow us to verify your contact details and location. If the contact details are incorrect, inoperative or disabled, or if the IP address associated with the request does not match the location of the service requested or falls outside Platforms operation area, your request will be rejected.
• g)When your request is verified, you will be provided with details of all of the Buyers who may be able to fulfil the criteria that you provided. A maximum of five Sellers will contact you directly and you can opt to contact the Sellers yourself. Where we cannot identify any Sellers who may be able to fulfil the criteria you submitted, you will be notified that this is the case, and given the opportunity to expand your requirements.
• h)The Buyer can approach the Sellers for a quotation and await their approval for acceptance through the platform. Subsequent to approval, the Services provided by the Seller and Payment made by the Buyer shall be independent to the Platform and Company shall not provide any Services beyond a facilitating Platform.
• i)The Buyer acknowledges that the Company does not guarantee services with its Seller. It merely provides a platform to connect the Buyer and the Seller.
• j)You will be entitled to review the information you receive from the Sellers, and may or may not decide to engage a Sellers to provide the Services you require. We cannot in any way endorse or confirm that the Sellers identified as a result of the Facilitation Service we offer are able to fulfil your requirements, and it will be your sole responsibility to engage with the Sellers to establish whether they can meet your requirements prior to you entering into a Contract with Sellers.
• k)If you do engage a Seller to provide the Services, you will become a customer of the Seller and will enter into a Customer Contract with them. For the avoidance of doubt, the Services are provided to you by the Seller, and not by the Platform . Company is not a party to any Customer Contract and under no circumstances will any such contract create an employment or any other service relationship between Company and any Customer/Buyer.
• l)You will be responsible for the confidentiality and use of your username and password and agree not to transfer or resell your use of or access to the Services or any part of the Content to any third party.
• m)Furthermore, we may refuse to grant you a username that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion, as determined by us in our sole discretion.
• n)We do not take responsibility for the Sellers Services.
• o)Buyer Beware is applicable to the Services.
• p)If you have reason to believe that your account with us is no longer secure, you must immediately notify us of the problem by emailing us at contact@selyst.com. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR USERNAME AND PASSWORD AND FOR ANY AND ALL ACTIVITIES THAT ARE CONDUCTED THROUGH YOUR ACCOUNT.
• q)The Platform may include inaccuracies or errors, or materials that violate or conflict with these Terms. Additionally, third parties may make unauthorized alterations to the Platform. If you become aware of such a situation, please contact us at contact@selyst.com with a description of the material(s) at issue, and the location (“URL”) where such material(s) appear.

• a)When you place a request on the Platform, Company creates a list of Sellers who meet the requirements that you have specified. Sellers on the list are ranked by the Company based on a default algorithm which values certain criteria.
• b)
  The possession of certain criteria enables the algorithm to select the best matches for your request. Among the Sellers who provide the Service requested in a specific location, the algorithm attributes a higher ranking to those who:

  • i)have a full, up-to-date profile with signs of great experience prior to joining Selyst.com;
  • ii)have positive performance on the Platform and a strong review score;
  • iii)respond to Buyers requests very quickly;
  • iv)are highly active on the Website; and/or
• c)The ranking of the Sellers on the Platform in no manner whatsoever reflects the ability of the Seller to deliver or rate the service levels of the Seller. We expect you to undertake their own due diligence before hiring the Seller.

• a)We use your personal information shared for the purposes of fulfilling our obligations to you to let you use the Platform.
• b)We will use your personal information to conduct due diligence in accordance with other legal or regulatory obligations.
• c)We will share your personal information with Sellers and the agents acting for the other side of the deal as is necessary to facilitate the purchase.
• d)We will share personal information with our regulators, governmental or quasi-governmental organisation, law enforcement authorities and with courts, tribunals and arbitrators as may be required from time to time in order to comply with our regulatory and legal obligations.
• e)Where we use third party services providers who process personal information on our behalf in order to provide services to us. This includes IT systems providers and IT contractors as well as third party referencing or screening agencies for the purposes of the prevention and detection of crime.
• f)We may share your personal information with any person working within the Company on a need-to-know basis to ensure we are able to perform our obligations to you.
• g)We will hold your personal information on our client management systems and use this to provide you with marketing information about similar services offered by Company to those which you have engaged us to provide which we feel you might find useful from time to time. You have the opportunity to opt out of receiving this information at any time.
• h)Testimonials: We collect and display personal testimonials of satisfied Buyers and Users on the Services in addition to other endorsements. With your consent, we may post your testimonial, along with your name, on the Services. If you wish to update or delete your testimonial, you can contact us at contact@selyst.com.
• i)
  Usage Data: You agree that the Company can collect Information about how you interact with our platform, including your IP address, browser type, pages visited, and time spent on our site.

  • A.The date and time (with time zone) of a website visit.
  • B.Internet Protocol (IP) address. A computer’s IP address establishes its location on the Internet and allows communications with other computers to send it content and other information.
  • C.Type of Internet traffic associated with a specific IP address;
  • D.Type of Internet traffic associated with a specific time or event;
  • E.Type of technology used to access the website (such as the type of internet browser and type of operating system);
  • F.Host names;
  • G.Malicious software identification; and
  • H.Caller Identification logs, which provide a caller's apparent phone number.
• j)You can access and update your personal information through your account settings.
• k)You can opt out of receiving promotional communications by following the unsubscribe instructions included in those emails.
• l)You may request the deletion of your personal information, subject to certain exceptions required by law.
• m)We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
• n)Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
• o)We retain your personal data for as long as reasonably necessary to provide the Services and fulfil the transactions you have requested, complying with our legal obligations or for other legitimate business purposes, such as maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. After the applicable retention period has elapsed, your personal data will be anonymized or deleted.

You agree not to access or use the Service in an unlawful way or for an unlawful or illegitimate purpose or in any manner that contravenes these terms. You shall not post, use, store or transmit(i) a message or information under a false name; (ii) information that is unlawful, libelous, defamatory, obscene, fraudulent, predatory of minors, harassing, threatening or hateful to any person; (iii) information that infringes or violates any of the intellectual property rights of others or the privacy or publicity rights of others. (iv) Information that is reasonably likely to constitute, encourage or provide instructions for a criminal offense, violate the rights of any party (including any right to privacy), or that would otherwise create liability or violate any local, state, national or international law; You shall not attempt to disrupt the operation of the Service by any method, including through use of viruses, Trojan horses, worms, time bombs, denial of Service attacks, flooding or spamming. You shall not use the Service in any manner that could damage, disable, or impair the Service. You shall not attempt to gain unauthorized access to any user accounts or computer systems or networks, through hacking, password mining or any other means. You shall not use any robot, scraper or other means to access the Service for any purpose. You shall not impersonate or attempt to impersonate the Company, its employee, another user or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing). You shall not engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform, or which, as determined by us, may harm the Company or users of the Platform or expose them to liability. You shall not violate any applicable laws. Neither the Company nor its affiliates are under any obligation to respond to messages posted on the Service. You are solely responsible for the information or material you post on the Service. The following terms apply to the Platform accessed through or downloaded from any source (such as the Apple App Store or other similar platforms) where it is made available (each such distribution platform an "App Provider"). You acknowledge and agree that: If you download the App, such as a stand-alone software product or a browser plugin, you agree that from time to time, the software may require that you download upgrades, updates and additional features we publish in order to improve, enhance, and further develop the software, Service, or App. The Service may change from time to time and/or the Company may stop (permanently or temporarily) providing the Service (or features within the Service), possibly without prior notice to you.

We are the owner or the licensee of all intellectual property rights in our Platform, content available on the Platform, and any database operated by us, any proprietary software utilised by us to enable you to use Platform, and the underlying source code. These are protected by copyright laws and treaties around the world. Much of the content is protected by copyright, trade mark, patent, database rights, design rights (including in the "look and feel" and other visual or non-literal elements), and/or other intellectual property rights (whether registered or unregistered). Our logos, together with our trademarks and/or service marks, may not be copied or reproduced without our prior written consent. All such rights are reserved. You may print off one copy, and may download and share extracts, of any page(s) from our Platform for your personal use only. Our status (and that of any identified contributors) as the authors of content on our Platform must always be acknowledged . You must not modify the paper or digital copies of any content you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You must not use any part of the content on our Platform for commercial purposes without obtaining a licence from us to do so. This includes not using the content on our Platform for the purposes of developing or contributing towards a solution utilising artificial intelligence. If you print off, copy, download, share or repost any content or part of our Platform in breach of these terms, your right to use our Platform will cease immediately and you must, at our option, return or destroy any copies of the content you have made. We reserve the right to take further legal action in respect of any such breach.

Company respects third-party intellectual property rights and actively supports protection of all third-party intellectual property including copyrights and trademarks (“IP”). It is our policy to expeditiously respond to clear notices of alleged IP infringement. If we receive proper notification of IP infringement, our response to such notices will include removing or disabling access to material claimed to be the subject of infringing activity. Company shall not be held liable for the unauthorised use of any third-party IP, and the user that carries out such unauthorised use or infringes any IP available on the Platform shall fully indemnify and hold Company harmless against any and all claims that may arise as a result of such use. If you believe that your product or other work has been misrepresented or used in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide us with the following information: an electronic or physical signature of the person authorised to act on behalf of the owner of the product, copyright or other intellectual property interest;

• a)We exclude all implied conditions, warranties, representations, or other terms that may apply to our Platform or any content on it.
• b)We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• i)use of, or inability to use, our Platform; or
• ii)use of or reliance on any content displayed on our Platform.
• iii)In particular, we will not be liable for (a) loss of profits, sales, business, or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss of business opportunity, goodwill, or reputation; or any indirect or consequential loss or damage.
• iv)Failure to execute contract with the Buyers of the property

• a)Please note that we only provide our Platform, for domestic, personal, and private use. You agree not to use our Platform or any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
• b)To the fullest extent permitted by applicable laws, we will not be liable for any losses caused (either directly or indirectly) by your use of (i) third party products or services available on our Platform; or (ii) links to third party Websites, applications or platforms that may be included on our Platform.
• c)You shall extend all cooperation to us in our defence of any proceedings that may be initiated against us due to a breach of your obligations or covenants under these Terms.
• d)You warrant that you shall not engage in any activity that interferes with or disrupts the Services.
• e)You shall not directly or indirectly, in any capacity, solicit, attempt to influence, engage, approach, or accept or encourage the solicitations or approach of, a Seller from whom you have availed Services, to either terminate or otherwise cease their registration on or engagement with the Platform, or avail services the same as or similar to the Services independently, without booking the Services through your Account. You agree that this limitation is reasonable and fair and is necessary for the protection of the privacy and security of Sellers and that this will not preclude you from obtaining Services the same as or similar to the Services through the Platform or other means

Company offers a Platform bringing together buyers and sellers to a marketplace where Seller’s offer their professional services and Buyer accept the services and acts only as a facilitator between agents, buyers and sellers and does not act as an agent of any of the party. The transaction between the party(s) is on principal-to-principal basis. If there are any issues with performance of those Services by the Seller , you will have legal rights of redress against the Seller directly, and not against the Platform.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our brands or our reputation or take advantage of it. You are responsible for your own website and ensure it will at all times comply with all applicable laws.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

You must not establish a link to our Platform in any Website, application or platform that is not owned by you.

Our Platform must not be framed on any other Website, application or platform, nor may you create a link to any part of our Platform other than the home page, without prior agreement.

We reserve the right to withdraw linking permission without notice.

The Buyer shall indemnify and hold harmless the Company and its affiliates, subsidiaries, directors, officers, employees, and agents from and against any and all claims, proceedings, penalties, damages, loss, liability, actions, costs, and expenses (including but not limited to court fees and attorney fees) arising due to or in relation to any of the following:

These indemnification obligations shall survive termination or expiration of the Agreement.

• a)As part of the effective provision of the Services and quality control purposes, we may request reviews from you about Sellers and you agree and acknowledge that Sellers may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in respect of the reviews. Reviews will be used by us for quality control purposes and to determine whether Buyers and Sellers are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.
• b)Reviews will not be removed unless there are clear violations of our Terms.
• c)Once both Seller and Buyer have completed their reviews, or the applicable review period has passed, all posted reviews are made public.

• a)You are responsible for reading the full item listing before making a bid or offer, buying, or committing to buy;
• b)We do not transfer legal ownership of services from the Seller to you;.

These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect till the User continues to access the Platform and avails the Services provided by the Company. The Terms shall further bind the parties when the nature of the clauses are in the nature of surviving.

The Company may suspend or terminate your access to the Service at any time, for any reason or for no reason at all. Further, the Company has the right (but not the obligation) to refuse to provide access to the Service to any person, agency or organization at any time, for any reason or for no reason at all, in our sole discretion. The Company reserves the right to change, suspend, or discontinue all or part of the Service, temporarily or permanently.

You may Terminate the use of the Platform by stopping the use of the Platform.

Neither these Terms and Conditions, nor any Content, materials, or features of the Services create any partnership, joint venture, employment, fiduciary, or agency relationship between Us and You. You may not enter into any contract on Our behalf or bind Us in any way.

These Terms are governed by the laws of India. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms shall remain in effect.

The Parties shall be required to communicate any notices, requests, demands and/or other communications related to the subject-matter of the Terms with the other Party in writing, either by post or by electronic mail.

The said written communication shall be deemed to be complete and effective:

The said communication shall contain the name, contact number, and address of the Sender.

The Parties shall comply with all relevant laws, bye-laws, rules, regulations, orders, notifications, judgments and decrees in force, applicable to it and its business operations enforced either by the Union Government and/or by the respective State Governments, in their respective jurisdictions or any other applicable authority, as per the jurisdiction of the use of the Platform.

The User agrees and understands that the transaction with the Practitioner is subject to jurisdiction of Indian laws and that any claim, dispute or difference arising from it shall be subject to the jurisdiction provision as contained in the Terms and Conditions hereunder, at all times. The courts at Bengaluru shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, User’s use of the Platform or the Services or the information to which it gives access.

Where our Platform contains links to other Platforms, applications, or platforms (including social media Platforms) and resources provided by third parties, including but not limited to Links, Documents and other electronic media shared by the Buyer, offers, discounts, publicity materials shared by our commercial partners, payment gateway provider management applications, etc., ., these are provided for your information only. Any links which include the option to contact third parties such as agents are to be completed at your own risk. Such links should not be interpreted as approval by us of those linked Platforms, applications, platforms, or information you may obtain from them.

We have no control over the contents, material, or information which you may provide to those Platforms, applications, platforms, or resources.

This Platform may also contain advertising from third parties and we are not responsible for any misleading or inaccurate advertisements which are the sole responsibility of the advertiser. Any links or advertisements on this Platform should not be taken as an endorsement by us of any kind. Furthermore, this Platform contains data provided by third parties and we accept no responsibility for any inaccuracies in this material. You agree to release us from claims or disputes of any kind arising from or in any way connected to such disputes with third parties.

• a)Limited Time to Bring Your Claim: You and Company agree that any cause of action arising out of or related to the Company’s Platforms or mobile apps, only, must commence within one (1) year after the cause of action accrues otherwise, such cause of action will be permanently barred.
• b)Right To Remove Inappropriate Messages/ Content: We reserve the right to remove any messages or reviews we deem to be inappropriate, i.e, racist, sexist or threatening. Messages or content uploaded on the Platform using inappropriate language will also be removed. We do not wish to be censors, but our forums must remain civilized and respect the rights of others.
• c)No Controlling Spam Policy or Unsolicited E-Mails: You will not use any communication tool or other means available on the Platform to transmit, directly or indirectly, any unsolicited bulk communications (including emails and instant messages). You may not harvest information about users of Company for the purpose of sending or to facilitate the sending of unsolicited bulk communications. We may terminate your access or use of the service immediately, with or without any notice, and take any other legal action if you, or anyone using your access details to the Platform or Mobile apps, violates these terms. We may adopt any technical remedy (including any filtering technology or other measures) to prevent unsolicited bulk communications from entering or remaining within our computer or communication networks. Such filtering technology or other measures may block, either temporarily or permanently, some e-mail sent to you through our Platform.
• d)The headings in these Terms of Service are solely used for convenience only.
• e)You may not assign or delegate any or all of your rights or obligations in these Terms of Service.
• f)We may assign this Agreement at any time without notice to you.
• g)Our delay or failure to exercise or enforce any right or provision of these Terms of Service shall not constitute or be construed as a waiver of such right to act.
• h)We shall not be responsible for any breach of these Terms of Service caused by circumstances beyond our control.
• i)User has the right to expect that listed on our Platform and Services offered shall be without discrimination or other limitations based on race, color, religion, sex, handicap, familial status, or national origin. This includes the right to expect equal professional service.
• j)Force Majeure: We shall have no liability to you if we are prevented from or delayed in performing our obligations, or from carrying on our business, by acts, events, omissions, or accidents beyond our reasonable control, including without limitation, strikes, failure of a utility service or telecommunications network, act of God, war, riot, civil commotion, malicious damage, or compliance with any law or governmental order, rule, regulation, or direction.
• k)Third Party Rights: No third party shall have any rights to enforce any terms contained herein.

Any complaints, abuse, or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature:

We request you to please provide the following information in your complaint: