Effective Date: 3rd July 2025
This Privacy Policy describes how Selyst Technology Services Private Limited (“Selyst”, “Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you access our platform www.selyst.com.
1. Information We Collect
We collect personal information such as your name, email address, phone number, and location. We also gather usage data including your IP address, browser type, and device details. Additionally, we may collect responses you provide through questionnaires and service preferences you indicate while using our platform.
2. How We Use Your Information
Your information is used to match you with relevant service providers (Sellers) and verify your identity through contact validation. We use your details to provide customer support, send service-related updates, and inform you about similar services we offer. We may also use your data to comply with applicable legal and regulatory obligations.
3. Sharing of Information
We may share your information with Sellers to facilitate your service requests. In addition, we share data with trusted third-party service providers and consultants who support our operations. Your information may also be disclosed to legal, regulatory, or law enforcement authorities as required by law.
4. Your Rights
You have the right to access and update your personal data at any time. You can opt out of receiving promotional emails by following the unsubscribe instructions. You may also request the deletion of your personal data, subject to legal requirements that necessitate its retention.
5. Data Retention
We retain your information only for as long as necessary to provide our services, meet legal requirements, resolve disputes, and maintain security. Once the retention period expires, we anonymize or securely delete your data.
6. Security
We employ industry-standard security measures to safeguard your personal information. However, due to the inherent risks of the internet, we cannot guarantee complete protection against all unauthorized access or data breaches.
7. Cookies
Our platform uses cookies and similar technologies to enhance user experience and track website usage. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to external third-party sites. We are not responsible for the privacy practices or content of these sites and encourage you to review their respective privacy policies.
9. Changes to This Policy
We may revise this Privacy Policy periodically. If we make significant changes, we will notify you through the platform. Continued use of the platform constitutes your acceptance of the updated policy.
10. Contact & Grievance Officer
If you have any questions, concerns, or complaints regarding your privacy or this policy, please contact our Grievance Redressal Officer:
Rajas Nadkarni
Email: contact@selyst.com
11. Jurisdiction
This Privacy Policy is governed by Indian law. Any disputes arising out of or related to this policy shall fall under the exclusive jurisdiction of the courts in Bengaluru, Karnataka.